Privacy policy

**Who We Are**

Delete the Grind operates deletethegrind.com ("the Site") and sells digital products to real estate professionals. We are based in Garland, Texas, United States.

**Information We Collect**

When you purchase from us, we collect: your name, email address, billing address, and payment information. Payment card details are processed directly by Shopify Payments or PayPal and are never stored on our servers. We also automatically collect device information, IP address, browser type, and pages visited through Shopify's built-in analytics and any tracking tools we use.

**How We Use Your Information**

We use your information to: process and fulfill your order; send your digital product via email; send order confirmations and receipts; respond to customer service requests; send marketing emails about new products or updates (you may opt out at any time); improve our website and products; comply with legal obligations; and detect and prevent fraud.

**Email Marketing**

If you purchase from us, we may send you occasional emails about updates, new resources, or related products. Every email includes an unsubscribe link. You may opt out at any time by clicking unsubscribe or emailing hello@deletethegrind.com. We do not sell or rent your email address to any third party.

**Third-Party Services**

We use Shopify to power our store, which means your data is subject to Shopify's privacy policy (shopify.com/legal/privacy). We use Meta (Facebook) advertising tools including the Meta Pixel, which may track your activity on our site for advertising purposes. We use Google Analytics to understand site traffic. Each of these third parties operates under their own privacy policies and data protection standards.

**Meta Pixel Disclosure**

Our site uses the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. The Pixel collects information about your visit to our website, including pages viewed and actions taken, and may use this information to show you relevant advertisements on Facebook and Instagram. If you do not wish to be tracked by the Meta Pixel, you may opt out through your Facebook ad preferences or use a browser extension that blocks tracking pixels.

**Cookies**

Our site uses cookies and similar tracking technologies to improve your experience and track site analytics. You may disable cookies in your browser settings, but this may affect certain functionality of the site.

**Data Retention**

We retain your purchase information for as long as required to provide our services, comply with tax and legal obligations, and resolve disputes. You may request deletion of your personal data by emailing hello@deletethegrind.com.

**Your Rights**

Depending on your location, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; opt out of marketing communications; and lodge a complaint with a supervisory authority. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information. To exercise any of these rights, email hello@deletethegrind.com.

**Security**

We take reasonable measures to protect your personal information, including using SSL encryption for all data transmitted on our site. However, no internet transmission is completely secure and we cannot guarantee the absolute security of your data.

**Children's Privacy**

Our products are intended for adults and professional real estate agents. We do not knowingly collect personal information from anyone under 18 years of age.

**Changes to This Policy**

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes acceptance of the updated policy.

**Contact**

For any privacy-related questions or requests:
hello@deletethegrind.com
Delete the Grind
Garland, Texas, USA